Sure, we love clients being involved! Since you brought us on board for a reason, we ask that you do not select items without our approval/consideration as items that you select may not be a fit for the final design, space, or budget.

If you want to keep some pieces that are already in the space, just let us know and we will incorporate those into the design. We too will make the recommendation if we believe the piece could be better used elsewhere or repurposed.

Of course we will! We’re in constant communication during the purchasing process. Once everything arrives we will schedule a day/time for installation.

Our goal is to perform one large installation of all your items. This includes all furniture and accessories purchased. It is our policy to not deliver items to client’s homes directly or in multiple trips, this allows for the “big reveal” and helps minimize issues. Clients are responsible for all shipping, delivery and transportation fees.

If you choose to install yourself or you’re a virtual client that we physically cannot get to, we will certainly help with styling and placement questions you may have. Your client portal will give you most of this as well. Again, we’re with you from start to finish!

Absolutely! Most clients with more than two spaces typically break up their projects into one or two spaces at a time - we typically recommend this route based on item availability and budget purposes. We call it phases.

Since we work by project and each project is a flat rate, increasing the scope is not a problem. We’ll discuss together the goals of the next space, repeat the process, and ensure a cohesive design across your home as we go.

Occasionally there are product availability or fulfillment delays that are out of our control. If anything is not available at point of purchase, please let us know and we will discuss your options and if necessary, find a more desirable substitution. The decision about what is purchased and installed in your home is ultimately yours.

Not in love with the initial proposed designs we came up with for you? No worries! We will polish and adjust accordingly based on the feedback you provide. If needed, one set of modifications will be made to your initial design proposals by space and must be within 2 weeks of the initial proposal.

Do keep in mind that all our designs created are based on the inspiration and intake from our discovery phase. We’re confident we deliver designs you’ll love!

We get it life happens too - if you cannot start purchasing once your portal is live, you’ll have access to your designs and client portal links forever, so you can always refer back if/when needed.